Terms of Service

Welcome to EverBrite! These Terms of Service ("Terms") govern your use of our website (the "Site") and the purchase of products through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

  1. Overview

EverBrite is an online store based in Australia, providing eco-friendly household cleaning products. These Terms outline the rules and obligations for using our services and purchasing products.

  1. Eligibility

To use our Site, you must:

  • Be at least 18 years old or have parental/guardian consent to use our services.
  • Use the Site for personal, non-commercial purposes only.

By accessing our Site, you confirm that you meet these eligibility requirements.

  1. Products and Pricing

3.1 Product Availability
All products listed on our Site are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

3.2 Pricing
Prices for our products are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. We reserve the right to update pricing without prior notice.

3.3 Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or other content on the Site are error-free or complete.

  1. Ordering and Payment

4.1 Order Acceptance
Placing an order does not constitute a contract of sale until EverBrite confirms the order via email. We reserve the right to reject or cancel orders at our discretion.

4.2 Payment
We accept payment methods as listed on the Site. Payments must be made in full before the dispatch of products.

4.3 Errors in Orders
If a pricing or product description error is discovered after your order has been placed, we reserve the right to cancel the order and issue a refund.

  1. Shipping and Delivery

5.1 Delivery Area
We currently deliver within Australia. Additional shipping charges may apply to remote locations.

5.2 Delivery Times
Delivery times are estimates only and may vary due to external factors. EverBrite is not responsible for delays caused by third-party couriers or unforeseen circumstances.

5.3 Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at [Insert Contact Email].

  1. Returns and Refunds

6.1 Refund Policy
We comply with the Australian Consumer Law, which provides for refunds, replacements, or repairs in cases of major product faults.

6.2 Change of Mind
We do not offer refunds or exchanges for change of mind.

6.3 How to Request a Refund
To request a refund or replacement, email us at support@everbrite.com.au with proof of purchase and details of the issue.

  1. Intellectual Property

All content on this Site, including logos, images, and text, is the property of EverBrite or its licensors. You may not use, reproduce, or distribute this content without prior written consent.

  1. Limitation of Liability

To the maximum extent permitted by Australian law, EverBrite is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, profits, or revenue arising from your use of the Site.
    This limitation does not exclude liability for major consumer guarantees under the Australian Consumer Law.
  1. Privacy

We collect and use your personal information in accordance with our Privacy Policy, which complies with the Australian Privacy Act 1988.

  1. Termination

We reserve the right to suspend or terminate your access to the Site if you violate these Terms or engage in unlawful activity.

  1. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising under these Terms will be resolved in Australian courts.

  1. Changes to Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting on the Site. Please review these Terms regularly to stay informed of any updates.

  1. Contact Us

If you have any questions about these Terms, please contact us at:
EverBrite
Email: support@everbrite.com.au
Phone: 0449908979

By using the EverBrite website, you agree to these Terms of Service. Thank you for supporting our mission for a greener planet!